Handmade Paper Dolls

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Privacy policy

Our promise to you

We always aim to provide the best possible service at all times to you, our customer, and in doing so, we need to collect personal information such as your name, address and contact details. When handling this kind of personal information, we promise to keep all personal information safe and secure, and to always respect your privacy. Our privacy policy, set out below in detail, explains exactly how we handle and process personal information.

Introducing our policy:

This policy governs any kind of processing of personally identifiable information about natural persons, who are consumers of My Paper Dolls products or services (“personal data”), by My Paper Dolls, LLC. This policy applies to our processing of personal data collected through any means, actively as well as passively, online as well as offline, from persons located anywhere in the world. When you are using the My Paper Dolls website, My Paper Dolls, LLC is the data controller.

We may need to update our privacy policy from time to time. If we do, we will notify you of any significant changes and you are welcome to come back here to check it whenever you wish.

General principles:

We are guided by the following principles when processing personal data:

• We will only collect personal data for specific and specified purposes.
• We will not collect personal data beyond what is necessary to accomplish those purposes.
• We will retain personal data only for so long as it is necessary for the purpose.
• We will not use personal data for purposes other than that for which the data was collected, except as stated herein, or with prior consent.
• We will not transfer personal data to third parties or across borders, except as stated herein, or with prior consent.
• We will seek to verify and/or update personal data periodically, and we will accept requests for amendments of personal data.
• We will apply high technical standards to make our processing of personal data secure.
• Except when stated herein, we will not store personal data in identifiable form longer than is necessary to accomplish its purpose, or as is required by law.

The legal basis for collecting data:

In specific situations, we collect and process your data with your consent, for example, when you check a box or register your email to receive email newsletters. You can withdraw this consent at any time, for example, by clicking on the unsubscribe link.

In certain circumstances, we need your personal data to comply with our contractual obligations. For example, if you order an item for home delivery, we will collect your address details and pass them along to our shipping partner(s) for delivery.

In exceptional circumstances, if the law requires us to, we may need to pass data for law enforcement, for example, details of people involved in online fraud.

Transfer of personal data to third parties and/or other countries:

As a general principle, we process personal data in order to facilitate or improve our offerings and services to you.
• We do not process personal data on behalf of third parties, nor do we sell personal data to, or share personal data with, third parties for their own, independent use.
• We do share personal data with third party service providers only when it is necessary to provide services that we don’t perform ourselves, for example, shipping of My Paper Dolls products, etc. This includes certain overseas providers such as delivery companies or payment service providers.
• We also use third party data hosting companies to store personal data collected by us in their servers, and to do data validation checks for us. All data transfers to third party vendors or partners, including those listed as examples above will be subject to a written contract between us and the third party vendor or partner in question, and the vendor or partner will not have any authority to use such personal data for any purpose other than as instructed by us.

We will disclose personal data when legally obligated to do so under subpoena or court order, or for law enforcement purposes.

Processing of personal data through online shopping:

When you use our service online or offline (e.g. ordering online via mypaperdolls.com or via our customer care team, or otherwise), we will process transaction-related personal data, such as your first and last name, mailing and shipping address, phone number, email address, credit card or other payment information, and gender. We will also process information about your purchases with us.

We will use such personal data to process and deliver your order, to provide notification of order status, and to update your profile periodically to ensure that we have the most accurate personal data available. We will also use said personal data to analyze customer behavior and to customize our communication with you, if applicable. In this respect, we may transfer tracking information about your use of our site to external service providers, which will help us optimize your browsing experience. Optimization services will be performed under a written contract between us and any service provider.

If you opt-in (or upon request), we will send you My Paper Dolls promotional and marketing emails. These may be targeted to you based on your purchase history or online browsing behavior.

Retention of personal data:

Whenever we collect or process your personal data, we will only keep it for as long as is necessary for the purpose for which it was collected. At the end of the retention period, your data will either be deleted completely, or anonymized, so that it can be used in a non-identifiable way.

When you place an order with us, we will ordinarily keep the personal data you give us for 5 years so we can comply with our legal and contractual obligations relating to the sale of goods.

My Paper Dolls Customer Care:

Please contact us at info@mypaperdolls.com with questions or comments related to My Paper Dolls and our products and services. When you contact us, we will process personal data such as your email address, your gender, first and last name, mailing address, phone and/or cell phone number, and details of your comment as relevant.

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